Qualcomm Multimedia-Improve Touch Customer Engineer in Shanghai, China

Job Description:

Job Id E1960401

Job Title Multimedia-Improve Touch Customer Engineer

Post Date 02/28/2018

Company-Division Qualcomm Technologies, Inc.

CDMA Technology at http://www.qualcomm.com/about/businesses/qct

Job Area Engineering - Software

Location China - Shanghai

Job Overview improveTouch Customer Engineering team is involved in supporting improveTouch technology on Qualcomm customer devices such as smart phone, tablets, IOT etc. The team works closely with customers to debug/resolve critical issues, document, train and commercialize Qualcomm technologies. This candidate will work as part of improveTouch team to support, design, develop, optimize and commercialize improveTouch screen solution on customer devices.

The ideal candidate should have background as below:

OEM/ODM onsite support experience for PP/EVT/DVT/PVT/MP projects,

touch system bring-up & validation & characterization experience, hardware design skill & Android driver skill & failure analysis experience, cross-functional team working experience to deliver high quality products.

The candidate will be required to interact and drive various dependent teams for customer issues, documentation, training and product commercialization.

Candidate must also have a willingness and ability to travel both domestically and internationally for onsite support in production line and OEM/ODM site, often on short notice and fast pace.

He/she will assist customers in integration, verification & validation of Qualcomm Touch solution.

Minimum Qualifications A minimum of 3+ years touch industry experience required in the following areas:

Good communication skills to customer and be willing to work under pressure;

Strong sense of urgency and responsibility;

OEM/ODM onsite support experience for MP projects;

Familiar with PCB/FPC schematic design & layout, sensor pattern design;

Familiar with embedded software systems and Android driver;

Experience in production failure analysis;

Strong English communication and interpersonal skills.

Preferred Qualifications Self-motived and quick learner for solving problems;

Strong sense of urgency and responsibility;

Programming skill in C, python;

Be familiar with Touch/Display manufacture technology;

Experience in multi-touch module/system development, bring up and integration;

Excellent writing and speaking English.

Education Requirements Required: Bachelor, Electrical Engineering/Computer Engineering

Preferred: Master, Electrical Engineering/Computer Engineering

EEO employer: including race, gender, gender identity, sexual orientation, disability & veterans status.