Qualcomm Senior HW Applications Engineer in Cambridge, United Kingdom
Job Id E1957038
Job Title Senior HW Applications Engineer
Post Date 07/18/2017
Company-Division Qualcomm Technologies, Inc.
CDMA Technology at http://www.qualcomm.com/about/businesses/qct
Job Area Engineering - Customer Engineering
Location United Kingdom - Cambridge
Job Overview The purpose of the role is to provide application support to ensure Qualcomms IOT Connectivity (BT/BTLE/Wifi) customers can reach production as quickly as possible.
The role accelerates the customer development process by ensuring that customers technical requirements are met and problems resolved. This is achieved by working with customers to identify their technical specifications,
advising them on implementation issues, testing scenarios that concern their projects and validating QUALCOMMs software and hardware deliverables within the scope of their project.
This role requires you to work with minimal supervision and involves the mentoring of junior members of the team. It ideally suits anyone who likes problem solving in an energetic environment.
Additionally the Staff Level Applications Engineer acts as a source of technical knowledge for more junior members of the team- offering guidance and support where necessary.
Provides advice and help to Qualcomms IOT Connectivity (BT/BTLE/Wifi) customers regarding possible changes to QUALCOMM reference designs and default code to achieve the required customer specification. Sets and
applies the necessary rigour and process to entirely new use cases.
Drives resolution to major technical issues encountered during the customer development process.
Provides application support and training (presentations, workshops and demos) to our customers, distributors, internal staff and regional FAE teams.
Occasional travel to key customer sites and regional offices.
Assesses and addresses new detail of customer projects. Which includes novel approaches to solving customer requirements
Technical support to BU management and marketing
Develops customer relationships and understands customer needs.
Recognises and provides customer feedback to marketing on new business opportunities and features for QUALCOMMs next generation wireless chips.
Keeps abreast of new specifications and customer requirements to influence QUALCOMM product developments and example designs.
Produces app notes, white papers, reference designs and undertakes design reviews, SW porting/integration and analysis of problems on customer projects.
Minimum Qualifications Excellent hands on experience with embedded hardware and software debugging using PC software tools, power supplies, oscilloscopes, DMM, Bluetooth tester, Spectrum analyser and logic analysers
Ability to understand both detailed hardware/software components and top level/system issues
Ability to own problems and take fixes to a conclusion
Ability to make decisions (technical, and programme/customer related) without supervision and where no obvious process is available
Diagnostic and analytical skills with a limited amount of technical information
Dynamic and outgoing personality with customer facing and commercial awareness
Excellent interpersonal, written and verbal communication skills
Team player and self-starter who can work independently with minimal supervision
Ability to internally and externally drive to make things happen, own problems and take fixes to a conclusion
Dynamic outgoing personality with customer facing and commercial awareness
Must be willing to travel internationally
Must have a positive attitude: a can do approach, good work ethic and willingness to learn
Excited by working in a fast-paced environment
Strong customer orientation
Preferred Qualifications Wider knowledge base than just core competence.
Hands on experience of capturing/analysing air traces using wireless sniffers
Knowledge of memory architectures
Applications engineering in a semiconductor environment
Knowledge of wireless technology standards, specifically Bluetooth, BLE, Wi-Fi 802.11 a/b/g/n
Knowledge of Assembler and other development in resource constrained environments
Experience in an Application Engineer or Field Application Engineer roles is highly desired
Experience of Bluetooth Smart or Bluetooth protocols
Basic project management knowledge/skills with the ability to work on multiple tasks concurrently
Experience of WiFi or other RF technologies
Experience of ARM Cortex-M and mBed microprocessors and tools
Experience in using and debugging common protocols such as UART, I2C, SPI, I2S
Experience in schematic and layout design and/or review
Experience in on-site customer / factory support and fault resolution
Proven ability to forge and maintain strong working relationships throughout the organisation
Education Requirements Engineering Degree or equivalent qualifications/experience
Salary 38,000-57,400 GBP plus benefits
Closing date: Wednesday 16th August
EEO employer: including race, gender, gender identity, sexual orientation, disability & veterans status.